CasinoIn ABOUT FAQ
Deposit
What is the minimum deposit amount? âš100 for most methods. Claim your up to âš1111 welcome bonus on your first deposit!
Download App
How do I download the app safely? Visit the official site, scan the QR code, or download from site Download Area, Ensure antivirus is onâ100% secure!
How do I update the app after download? Enable auto-updates in settings or check the site. Updates unlock new bonusesâdo it today!
Is the app download free? Yes, completely free. No hidden feesâget âš21 welcome bonus upon installation.
How do I install the app after download? Open the APK file on Android or follow App Store prompts on iOS. Grant permissions and log in to start.
What if the app download link is broken? Refresh the page or use VPN. or contact online service for a direct linkâfixed in minutes.
How much data does app download use? About 15-30 MB. Use Wi-Fi to avoid chargesâdownload now for instant bonuses!
Are there additional features in the app compared to the website? Promote app-specific benefits (e.g., live notifications).
Can I use bonus codes on the app? Highlight code redemption process for app users.
How long are the bonuses valid after claiming? Provide expiration details to encourage timely use.
Each Bonus
Are bonuses taxable in India? Winnings may be taxable per Indian laws. Consult a tax advisorâplatform doesn't withhold.
What is a wagering requirement? Bet the bonus amount 30 times before withdrawal. Slots contribute 100%âeasy to meet!
How do I get referral bonuses? Share your link, friend deposits âš500+, you get âš50. Unlimited invites!
What is the cashback bonus percentage? Up to 5% on weekly deposits. Auto-credited every Mondayâboost your balance!
Can I combine multiple bonuses? No, one active bonus at a time. Choose wiselyâcheck "Bonuses" for options.
How do I activate tournament bonuses? Join events like âš13.5 Lakh Slots Tourneyâbonuses auto-applied on entry.
Are there VIP exclusive bonuses? Yes, VIP levels unlock up to 50% extra + âš1,000 monthly. Deposit more to qualify.
How do I forfeit a bonus? Go to "My Bonuses" and select "Forfeit." Funds revertâcontact support if needed.
Games
What is a scatter symbol? Triggers free spins regardless of positionâland 3 for bonus rounds!
How do I join a live casino table? Select "Live Casino," choose dealer game, deposit âš500, and joinâreal-time action!
Login & Register
What if I close the browser mid-registration? Progress saves via OTP. Reopen and resumeâno need to start over.
What if I use the wrong country code for mobile? Edit in "Profile Settings" after signup. Use +91 for IndiaâOTP resends automatically.
What if my password doesn't meet the requirements? Use 8+ characters with letters, numbers, and symbols. Try again or contact support for tipsâeasy fix!
Can I change my registered email or mobile number? Yes, log in, go to âProfile Settings,â and update after KYC verificationâcontact support to confirm.
What does the âIP Restrictionâ login error mean? It indicates a region or security block. Contact support with your location to resolve this issue.
How long does it take to verify my account? KYC verification takes 1-24 hours after uploading ID proof, slightly longer during holidays.
What if I forgot the mobile number I used to register? No worries! Use âForgot Password,â enter your registered email, and follow the verification link to recover.
How do I register/Sign up? Visit the site, click âRegister,â enter your mobile number, email, and password, then verify with OTP. Start in minutes!
Service & More
How do I report a bug in the betting platform? Submit details via the âFeedbackâ tab or email support with screenshots and a description of the issue.
Can customer support assist with tax-related queries on winnings? Yes, they explain TDS (30% on winnings over âš10,000) and guide on ITR filing for potential refunds.
What if my bonus isnât credited after a deposit? Contact support with deposit details; theyâll verify eligibility and credit the bonus within hours.
Is email support secure for sharing personal details? Yes, platforms use SSL encryption. Only share sensitive info via official support channels.
How can I escalate a complaint if not resolved by support? Request escalation via email or live chat. A senior agent will review and respond within 48 hours.
How do I report a technical issue with the mobile app? Use the in-app "Help" section or email support with details like device model and error screenshot for faster resolution.
Can I get help with account verification through customer support? Yes, support guides you through uploading PAN card, Aadhaar, or other ID documents. Verification takes 24-48 hours.
What should I do if I forget my password? Click âForgot Passwordâ on the login page, enter your email, and follow the reset link.
Withdraw
Can I withdraw bonus winnings? Yes, after 1x wagering. Track progress in "Bonuses"âwithdraw eligible amounts anytime.
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